MF Mart is committed to delivering fresh, premium-quality nuts, dates, and dry fruits to your doorstep quickly and safely. Please read our shipping guidelines to understand how your orders are handled.
1. Order Processing Time
- All orders placed before 2 PM are processed same day.
- Orders placed after 2 PM are processed the next working day.
- We do not ship on Sundays or public holidays.
Freshness is our priority — products are packed only after your order is confirmed.
2. Delivery Time
For Tamil Nadu:
2–3 working days
For South India (TN, KL, KA, AP, TS):
3–5 working days
For Rest of India:
4–7 working days
Delivery times may vary depending on the courier service and your location.
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout.
- Free shipping may be offered during promotions, bulk orders, or coupon-based offers.
4. Order Tracking
Once your order is shipped, you will receive:
- A tracking link
- Courier partner details
- Estimated delivery time
You can track your order anytime through our website or the courier’s portal.
5. Delivery Attempts
If the courier is unable to deliver:
- They will make two attempts
- If undelivered after attempts, the order will be returned to us
Re-delivery will require additional shipping charges.
6. Incorrect Address / Recipient Unavailable
MF Mart is not responsible for delays or failed deliveries due to:
- Wrong address entered by the customer
- Unreachable phone number
- Customer unavailability at delivery time
Please ensure your address and contact details are correct before checkout.
7. Damaged or Missing Items
If your package arrives damaged or items are missing:
- Contact us within 24 hours of delivery
- Provide clear photos/videos of the package and products
We will resolve the issue based on our Refund & Return Policy.
8. Temperature & Weather Conditions
Dry fruits and nuts are sensitive to:
- Heat
- Humidity
- Rough handling
We pack them securely, but MF Mart is not liable for:
- Melted, softened, or heat-affected items during transit
- Delays caused by extreme weather
9. Shipping Restrictions
We currently ship within India only.
International shipping is not available at the moment.
10. Contact Us for Shipping Support
If you have questions about your shipment:
Phone: +91 93607 46858
Email: customercare@mfmart.in
We’re here to help!