At MF Mart, customer satisfaction is at the core of everything we do. Our goal is to provide fast support, reliable communication, and a smooth shopping experience for all customers purchasing premium nuts, dates, and dry fruits.
1. Need Help With Your Order?
We’re here to assist you with:
- Order status & tracking
- Delivery updates
- Product information
- Replacement/refund requests
- Payment issues
- Account or login assistance
If you have any questions, reach out — we respond quickly.
2. How to Contact Us
📞 Phone Support
+91 93607 46858
(Monday to Saturday, 10 AM – 7 PM)
📧 Email Support
customercare@mfmart.in
(Responses within 24 hours)
📍 Store Locations
Address 1:
100, E Masi St, Kamarajar Salai, Madurai Main, Madurai – 625001
Address 2:
21-C, Shop No. 3, Gupta Complex, 80 Feet Road, Anna Nagar, Madurai – 625020
3. Order Processing & Delivery Support
- All orders are packed fresh and shipped quickly.
- If your delivery is delayed, we will coordinate with the courier and update you.
- For damaged, incorrect, or missing items, contact us within 24 hours of delivery.
4. Product Guidance
Not sure which nuts, dates, or dry fruits to choose?
Our team can help you with:
- Product recommendations
- Usage and storage tips
- Bulk orders
- Customized gift packs
5. Replacement & Refund Assistance
Our customer service team handles all requests as per our Refund & Return Policy.
You may be asked to share:
- Order number
- Product images/videos
- Delivery details
We aim to resolve all valid cases quickly and fairly.
6. Bulk Orders / Wholesale Enquiries
If you need:
- Bulk nuts & dry fruits
- Event packs
- Corporate gifting
- Retail supply
Contact us for best pricing and availability.
Email: customercare@mfmart.in
Phone: +91 93607 46858
7. Feedback & Complaints
We value your feedback. If you’re unhappy with any part of your experience, tell us — we fix things fast.
Submit feedback via:
- Website contact form
- WhatsApp (if enabled on your store)
8. Our Promise
- Fast response
- Honest communication
- Friendly support
- Quality-focused resolution
Your trust matters. MF Mart is committed to delivering a smooth and satisfying shopping experience from start to finish.